Are they tossed right into class or are they walked step by step through a specific process that has them feel welcome in a new environment, knowing how to tie their belts, knowing what to expect in the first few months of training and being properly set up for what should be a lifetime of training?
Most new students are tossed right into class and they spend a lot of time figuring out how things work at your school on their own. It’s probably how you began training and you should consider yourself one of the lucky ones that stuck with it.
Maybe they’ll stick with it, and maybe they won’t.
The problem is that you have no idea why people are staying or why they are quitting when they are just tossed into class.
If you think about it, the only reason you are still training and teaching is because you were one of the lucky ones who somehow, at some point in your training, got Taekwon-Do as more that just a workout or activity. It became a way of life for you.
The whole point of creating an extraordinary new student experience is to make sure that every new Taekwon-Do student is getting the support and information they need in order to realize what they are doing is more than just kicking and punching.
You can actually guide them in the direction of seeing Taekwon-Do as a way of life rather then hoping they figure it out at some point on their own.
We take the time in our introductory appointments to go over all we can with a new member so that their experience is as smooth as possible.
We also offer a Parent Coaching Class once a quarter for all our new members that covers things like teaching parents how to tie a belt, how to train with the kids at home no matter what rank they are, when testings are, how the curriculum is designed and why it is that way, how to hold pads, how to talk to kids when they want to quit and much, much more!
They have all the tools they need for successful training.
The students whose parents attend these classes on average last twice as long as other students. Because of that we’re going to put the class into a video format and send it out in a series of emails for new members so that we know that every new member is getting this information.
You can easily create something like this for your school and your new members.
Start off by making a list of all the things you can think of that a new student needs to know and wants to know. Then decide how you want to get that information out to your new members.
Setting them up for success from the very start will help new members understand how things operate at your school and why, will help them feel like they are part of the academy and will lead to them being better, more active, long term students.
Give your students an extraordinary new student experience by giving them the tools they need to succeed!
About the Author:
Mr. Karstadt is the founder of 1 TKD Consulting and owns the longest running ITF Taekwon-Do school in Arizona, Karstadt Taekwon-Do in Phoenix, AZ with his father Master David Karstadt. He has been training since 1984, earned his Black Belt at the age of 8 and is currently an internationally renown intstructor teaching the culture, discipline, leadership and business skills of Taekwon-Do in classes and seminars to Instructors around the world. He has been a member of eight U.S. Taekwon-Do Teams and has traveled to 14 different countries competing in Taekwon-Do. He has won numerous medals at the World Championships and in international competition, most notably winning the 2004 World Championships in South Korea with two gold medals and the Men’s Team All Around Trophy. Mr. Karstadt currently resides in uptown Phoenix, Arizona with his wife and three children. Mr. Karstadt can be contacted by e-mail at firstname.lastname@example.org